Christmas Hampers
How it Works
Choose your hamper, pick your cheeses and add it to your basket. When you place your order, we’ll ask you to pay a 20% deposit to secure your hamper and collection slot. The remaining balance will be payable in store on the day you collect.
As your cheese is cut and priced by weight, your final total may be up to 10% higher than the advertised price. We’ll always do our best to keep this as close to the quoted price as possible, so there are no big surprises at collection.
At checkout, simply select your preferred collection date and time between 18–22 December, during our opening hours.
To keep things running smoothly — and make sure your cheese is ready and waiting — we can accommodate a maximum of eight hamper collections per hour. Collection slots are limited and available on a first-come, first-served basis.
As this is our very first Big Cheese Christmas, we’re keeping things manageable and making just 500 hampers. Once they’re gone, they’re gone — so we’d recommend getting your order in early.
When collection day arrives, please come along at your chosen time. We’ll have everything packed and ready for you, and you can pay your outstanding balance before taking your hamper home for Christmas.
Changes & Cancellations
We know Christmas plans can change. If you need to amend or cancel your hamper order, please let us know as soon as possible.
Cancellations made 14 days before your collection date will receive your full refund of your 20% deposit.
Cancellations made after 14 days before collection will not be refundable.
If you’re running late or unable to make your collection time, please get in touch with us as soon as you can. As our hampers contain fresh, perishable products, we can’t guarantee that uncollected hampers can be held beyond the agreed collection period.